Frequently Asked Questions

Who is eligible for Meals on Wheels?: Meals on Wheels is not means tested and is a service geared to the needs of frail older people, younger people with disabilities and their carers. To find out if you or a relative is eligible, just call your local Meals on Wheels service by clicking here and someone can come to meet you and discuss your needs. Potential clients of Meals on Wheels can refer themselves, be referred by a family member, friend, doctor or hospital.
What is the food like?: The food provided by Meals on Wheels is nutritionally balanced, tasty and caters to specific dietary needs, cultural preferences, personal tastes, and most adhere to the National Meal Guidelines. As everybody leads different lives, there is flexibility in delivery options. Some prefer a hot meal delivered in the middle of the day, others like frozen or chilled food that can be heated at a time to suit. Menus are designed to be healthy and varied and with our team producing fresh cooked, home-style meals daily, we go out of our way to keep our clients happy & ensure the love goes in every meal.
How much do meals cost?: You can find individual meals costs in our menu page.
How do I become a volunteer?: Please visit our Volunteering page or call our friendly staff on (02) 6722 1951
What does 'more than just a meal' mean?: Although delivery of prepared meals is the basis of the service, Meals on Wheels is so much more. It is more than just a meal. It is also about ensuring people who may not be able to get out and about, enjoy regular social interaction and the comfort of knowing someone will drop by regularly to say hello and see how they are going. Meals on Wheels also provides the opportunity for people to be taken to local centres to share a meal with others or go on outings, with the assistance of volunteers.